Product Operations Specialist
- Location
- Chicago, IL
- Work type
- Full Time
- Posted
- 2026-07-20
Job description
What you will be doing:
Coordinate calendars, meetings, workshops, and planning sessions for Product leadership, preparing agendas, capturing action items, and following up on key decisions.
Support quarterly planning, roadmap reviews, governance meetings, and other operational rhythms by organizing materials, maintaining documentation, and ensuring information flows efficiently across teams.
Prepare executive presentations, reports, dashboards, and communications that provide leaders with clear visibility into priorities, milestones, and organizational health.
Maintain operational systems, documentation, roadmaps, and planning artifacts, ensuring information is accurate, organized, and up to date.
Assist with onboarding activities, team communications, purchasing requests, travel coordination, meeting logistics, and other administrative needs that support the Product organization.
Leverage AI tools and automation to streamline routine work, improve reporting, organize information, and increase team efficiency.
Identify opportunities to simplify workflows and improve operational processes, documentation, and cross-functional collaboration.
Partner with Product, Engineering, UX, PMO, and business teams to support successful planning, coordination, and execution across the organization.
We’re looking for someone with:
Bachelor’s degree or equivalent experience, with strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
Excellent written and verbal communication skills, with exceptional attention to detail and follow-through.
Strong curiosity, initiative, and a desire to learn new systems, processes, and technologies.
Interest in using AI and automation tools to improve productivity and simplify repetitive work.
Experience through internships, coursework, or professional roles using tools such as Microsoft Office, Jira, Confluence, Smartsheet, Productboard, or similar collaboration and planning platforms.
Ability to create organized reports, presentations, documentation, or dashboards that communicate information clearly.
Strong problem-solving skills and a continuous improvement mindset, with the confidence to identify opportunities to make processes more efficient.
Ability to build positive working relationships across Product, Engineering, UX, PMO, and other cross-functional teams while providing exceptional operational and administrative support.