Senior Analyst, Sales Operations

Responsibilities:

Manage implementations and onboarding operations with key distribution partners to enable them to sell and enroll Oscar products
Identify and resolve gaps within our sales processes and develop recommendations on how to improve efficiency of our various sales channels
Provide advanced support on complex escalations and work across the organization to identify root causes and manage resolution
Be subject matter expert for staff members across Sales, Operations, and Marketing, and contribute to cross-functional projects across the organization
Monitor key operational metrics and keep management informed of trends and insights
Compliance with all applicable laws and regulations
Other duties as assigned

Requirements:

3+ years of experience in an operations role, or other relevant experience
3+ years of experience working on projects with a team-based approach
Experience using basic SQL queries to pull data from databases

Bonus points:

Experience working with CRMs and sales operations solutions (Salesforce, Zendesk)
Experience working within healthcare or insurance industries