Customer Service Operations Representative

What you will do:
Facilitate deliveries from booking to successful drop-off and everything in between

Provide best-in-class support for our customers and drivers via chat and phone

Communicate with pickup and drop-off contacts to ensure deliveries are completed successfully and smoothly

Provide operational feedback and identify pain points for the team to optimize logistics

What you will need to have:
Fun personality, positive attitude, eagerness to learn

Strong critical thinking and problem solving acumen

Excellent written and verbal communication skills

Top-notch customer service skills

Proficient in G-Suite (Google Docs, Google Sheets)

What’s in it for you:
You will have the opportunity to work for a dynamic and successful start-up on a diverse team where you can make a huge impact by doing meaningful work.

There is no work/life—there is only life and want your time at Curri to be life-giving and foster the best version of you. We care about family and your own personal development and don’t expect you to be always engaged with work.

We offer a competitive salary, and benefits including, but not limited to, health, dental, vision, 401K, and an equity compensation grant.