Manager, Growth Operations

Responsibilities

Manage the delivery of key business analysis and benchmark tracking in support of Growth
Operations and executive leadership
Support the implementation of commercial strategies across Growth businesses, including pricing, positioning, and performance tracking
Act as a subject matter expert on assigned Publicis Growth businesses and products, developing a strong understanding of how commercial strategy aligns to performance
Serve as a key partner to sales and finance for revenue and business operations work, raising insights and issues to Growth Operations leadership as appropriate
Complete work independently within defined scope, providing clear updates on progress, risks, and findings
Move work forward in environments with ambiguity, applying sound judgment and raising questions when inputs or information are incomplete
Support the evolution of Growth Operations processes related to forecasting, pacing, and ongoing performance monitoring
Partner with technical development teams on BI dashboarding initiatives, contributing to dashboard briefs, validating data outputs, and supporting QA to ensure dashboards are accurate, clear, and actionable
Assist with enforcing contractual compliance policies related to Growth businesses and products
Manage multiple initiatives simultaneously in a highly matrixed environment, maintaining strong organization and follow-through

Qualifications

2 to 6 years of experience in business operations, revenue operations, finance, commercial strategy, or analytics, preferably within advertising or media
Ability to work independently while knowing when to seek guidance or escalate
Strong analytical and problem-solving skills with interest in connecting data to commercial outcomes
Comfort working in complex or evolving environments with competing priorities
Excellent attention to detail, organizational skills, and commitment to accuracy and quality
Clear written and verbal communication skills, with the ability to summarize insights concisely
Ability to manage multiple projects simultaneously and meet deadlines
Strong Excel skills, including pivot tables and lookups
Familiarity with agency operations and digital advertising business models
Exposure to agency or product acquisitions or integrations is a plus