Director, Business Intelligence and Analytics

Key Responsibilities

Lead the team towards optimizing the design and delivery of enterprise-wide reporting and analytics across fundraising, program/planning, finance, and operations.
Build and maintain executive-ready dashboards and reporting tools that enable faster, more informed decision-making.
Serve as a strategic partner to leadership, translating complex data into clear, actionable insights and recommendations.
Direct and mentor a team of analysts and BI professionals, fostering a culture of excellence, collaboration, and continuous improvement.
Oversee the intake, prioritization, and delivery of analytics and reporting requests across departments.
Partner with data engineering and IT teams to ensure a scalable, reliable data infrastructure and high data quality standards.
Implement automation and process improvements to increase efficiency, accuracy, and timeliness of reporting.
Maintain data governance practices, including metric definitions, documentation, and data integrity standards.
Have familiarity with and excitement about generative BI and the use of LLMs and AI agents for more conversational, real-time analytics.
Keep apprised of new tools, technology, and especially AI advancements to reduce manual work and to champion AI-powered analytics into the organization.

Qualifications

10+ years of progressive work experience in business intelligence, finance, business analytics, data analytics, or a related field.
Proven track record of leading analytics or BI teams and delivering high-impact reporting and insights.
Expert proficiency in SQL and proficiency with BI / analytics tools (e.g., Power BI, Looker, or similar) and modern cloud data platforms (Azure/Fabric, Snowflake, or equivalent).
Proficiency in a scripting language, preferably Python, data modeling, ETL concepts, and governed semantic layers for business intelligence.
Excellent communication skills, with the ability to present insights to non-technical stakeholders and senior leadership.
Experience utilizing AI to drive efficiencies and reduce manual work burdens.
Demonstrated ability to manage competing priorities, set clear expectations, adapt communication to different stakeholders, and recommend data-driven solutions that best support business goals.
Organized and detail-oriented with the ability to work cross-functionally and influence decision-making through data.
Bachelor’s degree required; advanced degree preferred.

Preferred Experience

Experience with MS Azure, Fabric, and Salesforce CRM.
Experience building data-driven cultures and leading organizational change.
Exposure to generative BI or advanced analytics techniques is a plus.