Store Manager

The Store Manager Mission:

As an inspirational leader with strong commercial acumen, you will deliver the most memorable and engaging in-store experience, bringing Experiential Retail to life. Championing our core values, you will play an integral part of the continued growth and expansion of the brand, whilst leading and developing your team, with growth always at the forefront.

How you’ll drive success:
Inspire and empower your team to truly Host from the Heart – guiding them to radiate warmth, be fully present, take ownership of every interaction and bring intention to the smallest moments. You’ll create a space where every individual and customer feels genuinely seen, valued and cared for

You will inspire, support and coach your team to truly flourish and grow in their roles by adopting a reverse leadership approach in order to cultivate high-performing and truly engaged teams

You’re a clear and confident communicator and comfortable with delivering feedback on the shop floor, observing & delivering in the moment

You’ll lead the way in ensuring strong numbers are achieved through inventory management, VM, store layouts and experiential retail

Ensure efficient and effective operational processes in your store to enhance productivity and customer satisfaction

You’ll commit to continuously optimising your social and environmental impact from both large to small decisions, staying committed within your role to together growing a sustainable business

You’ll build brand loyalty by promoting our CRM scheme, hosting events, and engaging with your local community in this exciting new market for us

What you’ll need to thrive:
A values champion and brand ambassador, you are the role model for your store team and our values resonate deeply with you

This role is ideal for anyone with experience as a Store Manager

You have a strong presence, high on influencing your energy is infectious and authentically inspires those around you

You have the ability to develop and mentor a high-performing team to create an environment fostered by learning, growth and development

You’re always looking for a better way to do things and are naturally curious in everything you do and every conversation you have