Operations Leader

Key Responsibilities
Lead with impact You’ll directly impact store success as you oversee inventory management, replenishment, order fulfillment, and ensure operational standards are met
Drive brand presentation Lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales
Support client experience Partner with the team to deliver exceptional service and contribute to achieving store goals
Coach and develop Guide and train team members to build a fulfilling path at Sephora while learning operational processes, selling behaviors, performance metrics, and company initiatives
Foster inclusivity and teamwork Help promote a culture of openness where everyone feels empowered
Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience for all

Flexible Scheduling and Reliability
Must meet the required minimum number of weekly shifts/ hours
Full Time: 30-40 hours/week
Be available during peak retail operations (nights, weekends and holidays)
Punctuality and consistent attendance

Qualifications/Experience
Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality
Proven ability to lead, coach, and develop teams to achieve goals
Strong attention to detail with excellent problem-solving and organizational skills
Effective time management and ability to prioritize in a dynamic environment
Excellent communication and interpersonal skills
Skilled at motivating teams and fostering a collaborative, goal-driven culture of accountability and success
Physically able to lift and carry up to 50 pounds as needed