Sales and Service Leader

Key Responsibilities
Lead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals
Drive performance Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
Coach for growth Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance
Train and developSupport onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
Execute daily operations Assist with inventory, visual merchandising, and maintaining store standards
Foster inclusivity and teamworkHelp promote a culture of openness where everyone feels empowered
Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience

Flexible Scheduling and Reliability
Must meet the required minimum number of weekly shifts/hours
Full Time: 30-40 hrs/week
Be available during peak retail operations (nights, weekends and holidays)
Punctuality and consistent attendance

Qualifications/Experience
Minimum 2 years of leadership experience in a retail, hospitality, or service environment
Proven ability to coach and inspire teams to achieve goals
Strong sales and client service skills
Excellent communication and interpersonal skills
Comfortable in a fast paced and dynamic environment
Quick learner with ability to absorb and share product knowledge and training
Physically able to lift and carry up to 50 pounds