Operations and Business Analyst

Job Duties:

Collect, clean and analyze structured and unstructured data from various sources
Design, develop, and maintain dashboards, reports and scorecards
Translate business requirements into analytical solutions and data models
Identify trends, patterns, and anomalies to support strategic and operational decisions
Work closely with business stakeholders to design, prepare and interpret KPIs and performance metrics
Automate recurring reports and improve data workflows
Ensure data accuracy, consistency, and integrity across systems
Present insights and recommendations in a clear, compelling manner
Support ad hoc analysis and data-driven problem solving
Other duties as assigned

Education:

A high school diploma or GED is required; an undergraduate degree from an accredited college or university in a related discipline. In the absence of a degree, directly related job experience serving in a business analyst role, where a number of years and proven knowledge may offset the degree requirement.

Experience & Skills:

Required:

2–5 years of experience in business intelligence, data analysis, or a similar role
Strong SQL skills for querying and manipulating data
Experience with BI tools such as Power BI, Tableau, Looker, or Qlik
Proficiency in Excel (advanced formulas, pivot tables)
Solid understanding of data modeling, ETL processes, and data warehousing concepts
Strong analytical and problem-solving skills
Excellent communication and stakeholder management skills
Must successfully complete a criminal background check, physical, drug screen and E-verify
Preferred:

Experience with Python or R for data analysis
Familiarity with cloud data platforms (Azure, AWS, Google BigQuery, Snowflake)
Knowledge of statistical analysis and forecasting techniques
Experience working with large datasets and APIs
Understanding of Agile or Scrum methodologies