Valet Parking Attendant – Mr. C Residences

Key Responsibilities
Coordinate the full valet service process from arrival to departure, including greeting guests, retrieving keys, issuing tickets, and entering customer information via electronic devices
Park and retrieve guest vehicles safely and efficiently, ensuring proper vehicle placement and accurate tracking of vehicle location
Inspect vehicles for pre‑existing damage and document findings using electronic or manual ticketing systems
Deliver exceptional customer service by building rapport, responding promptly to inquiries, and providing directions or assistance as needed
Act as a professional brand ambassador by courteously interacting with guests, opening vehicle doors, and assisting with unloading and loading personal items
Maintain vehicle safety and security by directing traffic, positioning barricades, monitoring ramp or drive areas, and arranging towing services when required
Request, collect, and accurately process applicable valet fees; assist with reconciling end‑of‑shift revenue and ticket distribution
Retrieve vehicles promptly for waiting guests and assist with luggage or personal items when necessary
Immediately report incidents, accidents, or claims to the Operations Manager or Shift Lead
Communicate professionally and effectively with guests, clients, supervisors, and teammates at all times

Skills, Knowledge and Expertise
Excellent customer service and communication skills
Ability to communicate with guests
Ability to learn quickly and use sound decision making to thrive in fast-paced environments
Ability to operate guest vehicles requiring normal coordination, including eye-hand, hand-foot
Ability to move from valet stand to customer cars by walking or running for extended period of time, sometimes for the entire duration of shift
Previous valet experience preferred
Ability to operate manual transmission vehicles (stick shift)
REQUIREMENTS:
Must be at least 18 years of age
Valid driver’s license with good driving records.
Must successfully pass a background check, in accordance with company policy and applicable laws
Must be authorized to work in the United States and able to provide documentation verifying eligibility, as required by the Department of Homeland Security. Reimagined Parking participates in the E‑Verify program to confirm employment eligibility.
PHYSICAL DEMANDS:
Operate guest vehicles requiring normal coordination, including eye-hand, hand-foot
Move from valet stand to customer cars by walking or running for extended periods of time, sometimes for entire duration of shift
Occasionally lift and carry customer luggage or personal items, up to 50 lbs
WORKING CONDITIONS:
Work is performed in parking facilities including garages, lots, booths, and outdoor areas.
Exposure to varying weather conditions such as heat, cold, rain, wind, and snow depending on the region and season.
Fast‑paced environment requiring consistent customer interaction.
Exposure to vehicle traffic, noise, and varying weather conditions.
Interaction with upset or frustrated customers while maintaining professionalism.