Catering Operations Area Lead

What you will do:

Support Onsite Teams: Cover planned absences as scheduled and cover unplanned absences as needed
Train/Lead by Example: Train new On-Site Specialists and ensure consistency in quality and level of service provided aligns with Zerocater standards
Facilitate Inventory: ordering and transfer of Catering supplies from the Zerocater office to our various client sites throughout your assigned area
Customer Experience: Greeting guests, interacting to ensure they are satisfied with the service, responding to requests, and addressing any questions/concerns they may have
Misc: Other tasks as designated by department management

Qualifications for success:

Experience training and leading a team
Background in hospitality and food service is a must; catering experience is a plus
Detail-oriented and able to stay focused and organized while multitasking
True team player, willing to collaborate with others to ensure smooth execution
Responsible and an attentive candidate that can work effectively with little supervision

Physical requirements:

Able to lift at least 40 pounds
Able to kneel, crouch and bend
Able to walk up and down flights of stairs
Able to stand & walk for 3-4 hours on shift
A valid driver’s license and ability to pass a MVR

Location: Manhattan