Beauty Advisor

Job Purpose

The Beauty Advisor plays a central role in delivering an exceptional in-store experience that reflects Cloré’s commitment to beauty, culture, and care. This position combines expert customer service, product knowledge, and operational support, including store upkeep, merchandising, POS, and inventory participation.

Responsibilities
Greet customers with a smile, offer help, and provide personalized support

Ask questions and give beauty advice based on customer needs—everyone is welcome at Cloré!

Learn and stay up to date on products, what they do, and how to combine them for personalized beauty care (training provided)

Let customers know about promotions, new products, and how our rewards program works

Support store events, seasonal displays, and product setups

Keep the store clean and organized, and ensure shelves are full, neat, and properly stocked

Refill shelves and let the team know if items are missing, damaged, or low in stock

Unpack new deliveries and help with inventory counts when needed

Operate the cash register (POS) to process sales

Handle returns or complaints politely and ask for help when needed

Bring a positive attitude and help keep the team environment fun and professional

Perform other duties as assigned

Key Relationships

This person reports directly to the Store Manager

Indirectly reports to:

Assistant Manager

Supervisor

Qualifications
High school diploma or equivalent

Retail or customer service experience preferred

Familiarity with beauty or hair care products a plus

Able to meet store sales targets

Work Conditions
PT/FT availability required

Must be available for opening, closing times, weekends and holidays shifts

Involves being on your feet