Compliance Strategist

As a Compliance Analyst, you’ll own the development and ongoing management of Relay’s compliance monitoring program end-to-end, designing the frameworks, testing, and reporting that ensure our products and operations meet regulatory requirements. You’ll also be a key point of contact in managing the day-to-day partnership between Relay and our sponsor bank, ensuring alignment on compliance expectations, exam readiness, and issue resolution. Your work directly shapes how Relay identifies, monitors, and remediates compliance risk while maintaining a trusted relationship with our banking partner, meeting the needs of our fast moving business, and ensuring a seamless customer experience.

At Relay, your work has real reach – helping millions of SMBs operate safely and confidently, while protecting the integrity of our banking partnership. If you’re passionate about using data and process rigor to solve meaningful problems, building compliance programs from the ground up, and being a trusted partner to both internal teams and external stakeholders, this is the role for you.

What You’ll Be Doing

Compliance Monitoring Program: Develop and own Relay’s compliance monitoring program, including designing testing methodologies, monitoring schedules, and reporting frameworks

Sponsor Bank Partnership: Manage the day-to-day relationship between Relay and our sponsor bank, serving as a primary point of contact on compliance matters, exams, and audits

Data-Driven Monitoring: Analyze account, transaction, and operational data to identify compliance gaps, emerging risks, and areas for control enhancement

Testing & Reporting: Execute ongoing compliance testing and reviews, document findings, and produce clear reporting for internal stakeholders and our sponsor bank

Issue Management: Track identified issues through to remediation, ensuring corrective actions are implemented and validated in a timely manner

Cross-Functional Collaboration: Partner with Risk, Product, Engineering, and Operations to embed compliance requirements into new features, products, and processes

Regulatory Change Management: Monitor changes in applicable regulations and guidance, and translate them into updates to our monitoring program and controls

Continuous Improvement: Iterate on monitoring processes, tools, and documentation to increase efficiency and scalability as Relay grows

Stakeholder Communication: Translate compliance findings into clear, actionable recommendations for technical and non-technical stakeholders, including our sponsor bank

Who You Are

You have 2+ years of experience in compliance, risk, audit, or a related field, preferably in fintech, banking, or payments

You have experience building or running a compliance monitoring or testing program, or are eager to build one from the ground up

You’re comfortable working directly with a bank partner or regulator, and understand the importance of a strong, trusted partnership

You’re proficient in SQL (joins, aggregations, window functions, subqueries) and can write efficient queries with minimal supervision

You own projects from start to finish, defining the problem, diving into the details, and driving solutions to completion

You’re a strong communicator, translating complex compliance topics into clear, actionable recommendations for technical and non-technical stakeholders

You’re collaborative and know how to navigate cross-functional work with Risk, Product, Engineering, and Operations

You thrive in fast-paced environments, tackling ambiguity, building process where none exists, and raising the bar across the team

You’re actively using AI tools in how you work today and you’re excited to push what’s possible with them