Senior Manager Program Support

Summary

The Senior Manager, Program Support, will manage MTA Construction and Development’s efforts to implement and oversee various support functions for a component of the MTA Capital Program and Business Operations. Responsible for making timely decisions, escalating issues, and enabling efficient and high-quality work products pertaining to support functions. Directs and develops managers and staff.

Responsibilities

Typical duties may include:

Manage implementation of administrative functions, including but not limited to some of the following areas: capital project budget administration, procurement requests, payment coordination, timecard/job charge management, space management (including field offices), non-revenue vehicle management, training/travel requests, overtime management, and/or equipment/supplies management.

With related parties throughout C&D.

Manage the development, analysis, reporting, and maintenance of data and related systems supporting project management, business unit, or departmental operations.

Identify issues, provide recommendations, and support resolution in coordination with senior management.

May manage and complete budget activities and requests for capital projects within a business unit or support departmental or business unit operations.

Manage and complete the preparation of data analysis, reporting, and presentations.

May assist in managing and completing data and document management activities for project management systems within a business unit or integrated project.

May support activities related to personnel requests and documentation for a department or a business unit, including temporary staffing services.

Maintain related reports and data.

May manage and assist in researching and resolving issues related to contracts and procurement requests for operations or capital program/project-related issues.

Education and Experience

Bachelor’s degree in Business Administration, Public Administration, Engineering, Architecture, Computer Science, or a related field.

Must have a minimum of seven (7) years of related experience.

Must have a minimum of three (3) years in a managerial or supervisory role and/or project manager role in a large, multi-faceted organization.