Technical Account Associate
- Location
- Cincinnati, OH
- Work type
- Full Time
- Posted
- 2026-07-24
Job description
We’re looking for a talented Technical Account Associate who expects more from their career. It’s a chance to work with our clients to implement our data platforms and software products. It’s an opportunity to work with a market-leading business to explore new opportunities for us and influence global retailers.
Joining our Technical Account Management team, you’ll work with world class and passionate people to support with data exploration assessment to fully understand client data and systems. You’ll answer data related inquiries from both internal and client stakeholders and use data knowledge to support and suggest best options to outline data roadmaps. You’ll also resolve any data issues with client data providers and support the Client Leadership teams to ensure our data solutions meet requirements.
What we expect from you
Degree or equivalent in a Information Systems or Computer Science or similar.
Experience working, communicating and dealing with clients on a regular basis
Experience with open source distributed data platforms
Knowledge of modern and traditional data warehousing and data processing technologies
Experience with data engineering concepts and technologies
Ability to query and investigate data in any flavor of SQL
Experience using AI tools to improve productivity, streamline workflows, and support analysis and client solutions is a plus.
What you can expect from us
We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.
You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.
And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.