Senior Endpoint Engineer

Responsibilities
WHAT THE ROLE WILL DO:

Maintain endpoint hardware, software, and endpoint management systems in alignment with business needs and organizational standards defined

Monitor endpoint performance and troubleshoot issues as they arise to continuously improve end-user experience and device reliability

Manage and configure endpoint management platforms to support processes as per organizational needs

Identify, prioritize, implement and maintain automated and orchestrated fulfillment mechanisms to optimize delivery of key endpoint services

Coordinate with Service Support Teams, Network Engineers, and Cybersecurity Teams to plan and execute endpoint changes, ensuring effective implementation while maintaining security and operational continuity

Collaborate with Cybersecurity Teams to identify and mitigate endpoint security threats to comply with a strict security compliance

Work with Cybersecurity Teams to develop and implement endpoint security and resiliency policies, standards, and procedures to protect endpoint devices and ensure compliance with regulations

Produce high-level design documentation where required

Conduct technical research and analysis to address user requests for new or modified endpoint solutions or problem resolution.

Manage vendor relationships to ensure effective procurement, deployment, and support of endpoint devices, tools and management platforms.

his role is not remote/ hybrid and will report to Sherwin-Williams Global Headquarters located at 1 Sherwin Way, Cleveland, OH 44113.

This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H1-B visa. Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business relationships

Must be eighteen years or older

Qualifications

Required Qualifications:

4-6+ years of experience in desktop or endpoint engineering

Experience managing and maintaining endpoint management platforms

Experience in endpoint benchmarking, monitoring, telemetry, and log management

Experience in endpoint scripting and automation

Experience with policy management tools and technologies, practices

Bachelor’s Degree in Computer Science or a related field. In lieu of a degree, at least 7 years of experience in the role of Desktop Engineer, Endpoint Engineer, or related position

Must be legally authorized to work in the Untied States without sponsorship now or in the future for employment

Must be at least eighteen (18) years of age

Preferred Qualifications:

5+ years of hands-on experience with Intune, and SCCM

5+ years of experience with endpoint scripting, automation, monitoring and performance benchmarking

5+ years of hands-on experience with policy management and software packaging

Certifications such as Microsoft 365 Certified: Endpoint Administrator Associate

Technical Skills:

Operating Systems (eg. Windows, MacOS, iOS, Android, etc.)

Endpoint Management Platforms (eg. Microsoft Intune, SCCM, etc.)

Endpoint Monitoring (eg. Microsoft Endpoint Analytics, CrowdStrike, Splunk, etc.)

Endpoint Scripting (eg. Powershell, Python, Bash, VB Script, etc.)

Software Packaging

Policy Management (eg. Intune, Active Directory, Group Policy Management Console, etc.)