AVP IT Delivery Transformation

Responsibilities
About The Role:

This role is responsible for building the organizational capability to deliver effectively and predictably, with high-quality execution across the portfolio and alignment to the Product Operating Model. Through coaching, delivery insights, and continuous improvement, the role enables teams to increase flow, quality, and predictability while preserving clear ownership within empowered Product Teams. The role supports multiple products and platforms and works in close partnership with Product Operations, including a dotted-line reporting relationship to the Product Operations leader, to ensure delivery practices consistently reinforce and enable the Product Operating Model. They will partner with teams across their area of responsibility to strengthen strategic planning, align delivery priorities, and serve as a delivery transformation leader who brings clarity, structure, and momentum to execution. The role’s key outcome is to continuously improve the delivery system. Product Teams remain accountable for product strategy, prioritization, delivery commitments, and business outcomes.

In this role you will:

Manage the strategy for entire delivery from strategic planning to tactical activities
Connect strategic priorities, product strategy and planning, technical debt management, and human capital planning
Establish and continuously improve guidance, standards, and best practices for delivery practices, including Agile ways of working, flow management, estimation approaches, capacity planning approaches, release management approaches, delivery health, continuous improvement, and delivery metrics (including Flow Metrics and DORA)
Develop and implement a strategic plan for Agile delivery transformation
Operationalize all OKRs and delivery metrics for the organization
Lead, coach, and develop teams in strengthening delivery practices, and driving continuous improvements
Build Agile Lead capability through coaching, mentoring, training, communities of practice, and continuous learning
Analyze problems and opportunities using quantitative and qualitative insights
Use innovation methods and cross-functional expertise to generate practical solutions
Test new ways of working and scale promising ideas that improve outcomes
Drive our Artificial Intelligence (AI) SLDC capabilities
Coach, mentor and assist team members to establish a consistent level of quality, practices, accuracy, compliance to departmental standards, regulations, and internal controls
Partner with Product Management and Engineering leaders to align on delivery ways of working, clarify roles and responsibilities, and resolve organizational impediments impacting Product Team effectiveness
Work in close coloration with Product Operations to execute against the Product Practices roadmap
Qualifications
What Makes You an Ideal Candidate?

Proven experience of Agile, OKR & Product Delivery practices and scaling those within an organization that lead to lasting transformations
Demonstrated expertise in product development process cycles
Thorough understanding of the business principles involved in strategic planning
Ability to drive change
Demonstrated understanding of portfolio management techniques and transforming organizations
Practical use and responsible evaluation of AI tools, including Microsoft Copilot, Github copilot or equivalent
Ability to facilitate, coach and guide through influence, inspiration, collaboration and teamwork
Ability to integrate AI into workflows to improve productivity and decision-making
Matrix leadership, servant leadership, and cross-functional collaboration

Additional Knowledge and Skills

Working effectively within an AI enabled environment:

Ability to use AI tools (e.g., Microsoft Copilot) to support daily work
Skills in evaluating AI outputs for accuracy, compliance, and bias
Experience integrating AI into workflows to improve efficiency or insights
Familiarity with AI assisted research, summarization, and content generation
Understanding of responsible AI use, including ethics and data protection

Experience & Education:

8-10 years of relevant experience required
2-4 years of experience leading people and teams required
Agile or Product Transformations
High School Diploma or equivalent required
Bachelor’s Degree or equivalent experience required
Agile Certification preferred