IT Infrastructure Engineer

What You Will Do

Engineer automation, infrastructure-as-code, self-service tooling, and reusable platform capabilities that improve operational efficiency, service reliability, and cost management
Build and mature observability, monitoring, telemetry, dashboards, alerting, and performance or capacity analytics that enable proactive, data-driven operations
Modernize image, endpoint, compute, provisioning, and build pipeline capabilities by creating standardized patterns that reduce manual work and configuration drift
Serve as a deep technical escalation resource for complex infrastructure issues that require cross-domain analysis across compute, endpoint, network, audio-visual, and cloud services
Partner with the GP Customer Solutions Center and infrastructure teams to provide technical consultation on infrastructure design, tooling, and problem resolution
Identify recurring technical challenges and convert solutions, standards, and tribal knowledge into durable documentation and repeatable capabilities
Evaluate technologies and process improvements that create long-term value, support operational excellence, and align with Principle-Based Management

Who You Are (Basic Qualifications)

Experience engineering, supporting, or improving enterprise IT infrastructure services
Experience with automation, scripting, runbook automation, configuration management, or infrastructure-as-code
Experience with monitoring, telemetry, observability, dashboards, alerting, or performance and capacity analytics
Experience documenting technical standards, reusable patterns, or operational procedures for infrastructure teams
Experience communicating technical concepts, options, and tradeoffs to technical and non-technical stakeholders
Must have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship

What Will Put You Ahead

Experience in industrial or manufacturing environments
Experience building image, build, endpoint, compute, or provisioning pipelines at scale
Experience across multiple infrastructure domains, such as compute, endpoint, network, cloud, or audio-visual services
Experience reducing operational toil through automation, self-service capabilities, reusable tooling, or standardized engineering patterns