Inside Sales Representative

Job Responsibilities

• Generate new sales opportunities through outbound calls, emails, and social media outreach

• Qualify leads and set appointments for the sales team, ensuring a steady flow of high-quality meetings and opportunities

• Create and track sales opportunities (leads, renewals, and deal registrations in Salesforce.com)

• Manage small-scale deals and renewal opportunities throughout the full sales cycle, from pre‑sale to post‑sale.

• Collaborate with sales team to strategize outreach and lead qualifications.

• Address customer satisfaction issues and requests in a timely manner and assist with customer presentations and demos

• Meet and exceed sales activity metrics designed to drive productivity and success

• Align with sales, channel, and partner teams to support overall company revenue targets

• Execute the role with professionalism and in alignment with Fortinet’s core values

• Must be authorized to work in the U.S. without sponsorship

Required Qualifications

• Prior experience as an Inside Sales Representative (ISR), Business Development Representative (BDR), or in a similar sales role

• Bachelor’s degree or equivalent experience

• Strong communicator with proven relationship-building skills

• Self-starter: coachable, adaptable, and growth-driven

• Proficient with Salesforce and modern prospecting tools

• Highly organized, resilient, and results-focused

• Entrepreneurial mindset with forward-thinking problem-solving

Preferred Qualifications

• Technical degree in Computer Science, Information Technology/Systems, Cybersecurity, or a related field

• Background in networking, security, and/or public/private cloud (preferred)

• 1–3 years of sales or related individual contributor experience

• Experience with multi-tier distribution (Channel Sales)