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Director of Product, Employee Engagement & Experience

Location
New York, NY
Work type
Full Time · Hybrid
Posted
2026-07-27

Job description

What You’ll Own
Employee Engagement & Experience (Engage360): Own the roadmap for listening, feedback, recognition, rewards, competitions, and goals, and lead the near-term expansion into knowledge base and communities.
Learning Management System: Take a product from spec to launch, built to work with engagement and performance data from day one rather than bolted on afterward.
Performance Management: Own the product connecting goals, feedback, and reviews — the throughline linking engagement and learning together.
Portfolio strategy: Decide how these three product lines work as one system, not three roadmaps competing for the same engineering time.
Customer immersion: Work directly with HR and People leaders at enterprise hospitality, restaurant, and retail brands to pressure-test what you’re building against how frontline organizations actually run.
Cross-functional leverage: Partner with engineering, design, sales, and customer success to ship fast and hold the line on priorities when everything feels urgent.
Team building: Likely first hire and manager for supporting PMs as the portfolio grows.

What We’re Looking For
8+ years in product management, including time owning a product area at Director, Group PM, or Head of Product level — or a Senior PM who has clearly outgrown that title.
Direct experience in HCM or HR tech: employee experience, engagement, recognition and rewards, learning, or performance management software.
A track record of running more than one product surface at once, or of pulling fragmented product lines into a single coherent strategy.
Comfort building for enterprise B2B customers — ideally in hospitality, restaurants, retail, or other frontline-heavy verticals.
Experience turning employee listening data — surveys, sentiment, feedback — into shipped product decisions, not just dashboards.
A bias for speed: product leadership experience in a resource-constrained, fast-growth environment, not only a large, well-staffed one.
Sharp written and verbal communication — you’ll represent product strategy to enterprise clients, prospects, and occasionally investors.
Nice to Have
Experience with gamification, recognition and rewards mechanics, or competition-based engagement features.
Experience serving hourly, shift-based, or deskless workforces specifically.
Product leadership through a fundraising or high-growth stage.
Familiarity with the employee super app or unified frontline platform category.

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