Studio Associate

Responsibilities
Ceramic Processing & Kiln Room Operations
Glaze customer pottery with consistency and attention to detail
Load and unload electric kilns safely following firing schedules and studio procedures
Prepare fired ceramics for customer pickup, including sanding, finishing, quality checks, and packaging
Maintain a clean, organized, and efficient kiln room
Organize completed customer orders for pickup
Assist with rush orders and maintain accurate processing workflows
Follow all studio safety procedures when working with kilns, glazes, and equipment

Studio Operations
Open the studio efficiently and complete daily opening procedures
Perform thorough cleaning and organization throughout the studio
Receive shipments and restock pottery and supplies
Organize shelves, storage areas, and back-of-house inventory
Report damaged merchandise and inventory concerns to management
Help maintain an organized, well-stocked, and welcoming studio

Guest Experience & Team Support
Welcome guests and provide friendly, professional customer service
Assist customers with pottery painting techniques and studio processes when needed
Support reservations, walk-in seating, and overall guest flow
Assist teammates during busy periods, events, and weekends
Communicate clearly with coworkers and managers
Contribute to a positive, respectful, and collaborative team environment

What We’re Looking For
Minimum 1 year of experience in a fast-paced customer service, retail, restaurant, hospitality, or similar environment
Prior experience loading electric kilns and glazing ceramics preferred
Organized, reliable, and detail-oriented
Self-motivated, takes initiative, and communicates effectively with the team and management.
Willing to jump in wherever needed to support the team and guest experience
Comfortable standing for extended periods and lifting up to 50 lbs