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Lead

Location
New York, NY
Work type
Full Time
Posted
2026-07-27

Job description

What you’ll do
Consistently treat all customers and employees with respect and contribute to a positive work environment.
Promote loyalty by educating customers about our loyalty programs.
Seek out and engage with customers to drive sales and service using suggestive selling.
Enhance customer experience using all omnichannel offerings.
Be accountable to personal goals which contribute to overall store goals and results.
Support sales floor, fitting room, cash wrap, back of house, as required.
Maintain a neat, clean and organized work center.
Handle all customer interactions and potential issueseturns courteously and professionally.
Execute operational processes effectively and efficiently.

Who you are
A current or former retail employee with 1-3 years of retail management experience.
A high school graduate or equivalent.
A good communicator with the ability to effectively interact with customers and your team to meet goals.
Passionate about retail and thrive in a fastpaced environment.
Driven by metrics to deliver results to meet business goals.
Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
Ability to travel as required.
To be considered for this role, applicants must:
Be at least 16 years of age.
Be legally authorized to work in the United States.
Not require current or future employment visa sponsorship to work in the United States.
Be willing to learn and use technology tools, including mobile devices, apps, and registers, used in day-to-day operations.
Be available to work a flexible schedule based on business needs, including evenings, overnight shifts, weekends, and holidays, with or without reasonable accommodation.
Be able to perform the essential functions of the role, including standing, walking, moving throughout the store, and lifting up to 30 pounds, with or without reasonable accommodation.

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