Workplace Experience Coordinator

What You Will Do
Be the face of the office
• Greet employees, candidates, partners, and guests with professionalism and warmth – you’re often the first Hatz experience someone has.

• Coordinate with building security at our office to ensure a smooth, secure arrival experience.

• Support recruiting by welcoming candidates and helping interviews run on time – a great candidate experience starts at the front door.

Keep the office moving
• Manage incoming and outgoing mail, packages, and deliveries throughout the day.

• Coordinate and communicate the ordering of employee meals (lunch, dinner) as needed.

• Assist office services teams (custodial, culinary, vendors) as needed.

• Help troubleshoot day-to-day issues and escalate when appropriate.

Support workplace operations and events
• Partner closely with the People team on daily needs and employee onboarding processes.

• Stock and coordinate distribution of office supplies and Hatz swag for employees and guests.

• Coordinate client meetings, partner visits, interviews, and team offsites for employees across our team.

• Assist in planning office events and activities to keep morale high – think launch celebrations, partner meetups, and the occasional well-timed surprise.

Contribute to a great employee experience
• Notice what’s working and what isn’t in the office environment, and act on it.

• Pitch in during busy moments, events, and high-traffic days.

• Help create a calm, welcoming, and reliable experience for everyone in the space – and eventually know all employees by first name.

What We Are Looking For
• Professional, friendly presence with strong communication skills.

• Comfortable in a highly visible, customer-facing role.

• Organized and detail-oriented, with strong follow-through.

• Able to balance structure with flexibility in a fast-moving, high-growth environment.

• Comfortable lifting up to 25 lbs and being on your feet throughout the day.

• Experience in front desk, office coordination, hospitality, or rapid-growth companies is a plus.

• Creativity and interest in employee events is also a plus.

• Curiosity about AI and Hatz’s mission to put the power of AI in the hands of every small business is a plus – you don’t need to be technical, but you should be excited about what we’re building.