Mission Support Specialist (Workforce Management)

Duties

As a Mission Support Specialist (Workforce Management), you will perform duties such as:

Processing personnel-related actions including promotions, reassignments, or changes in working conditions.
Assisting supervisors with managing base pay, premium pay, overtime and leave administration.
Researching and analyzing data to make recommendations and resolve problems including complaints, grievances, and arbitrations.
Preparing briefs, project papers, reports and memos involving personnel issues to foster understanding and acceptance of findings and recommendations.
Identifying, evaluating, and recommending appropriate human resource interventions to resolve complex interrelated human resources problems and issues.

Requirements

Conditions of employment

You must be a U.S. Citizen to apply for this position
Males born after 12/31/1959 must be registered with Selective Service
Primary U.S. residency for at least three of the last five years (additional details below)
All pre-employment processes will be conducted in English
You may be required to pass a background investigation
CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures.
As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link.
DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.
Bargaining Unit: This position is not covered under the bargaining unit.

Qualifications
Experience: You qualify for the GS-11 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

Analyzing data from a variety of sources to develop trends, patterns and estimates for regular or one-time informational needs by managers.
Coordinating and monitoring a variety of administrative projects related to workforce management and/or related areas (i.e., personnel, payroll, benefits, etc.).
Submitting and monitoring personnel actions related to promotion, reassignments, transfers, retirements, awards, timecards, and leave.
Assisting with implementation of policies relating to workforce and position management procedures.