Bag Room Attendant

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Bag Storage & Organization

Assist members and guests with storing, retrieving, and organizing their golf bags and equipment.
Ensure all bags are properly labeled, stored securely, and returned promptly upon request.
Maintain cleanliness and orderliness within the bag room area.
Member & Guest Service

Greet members and guests warmly, providing courteous assistance with their clubs and equipment.
Respond promptly to requests for club retrieval, storage, and club rentals.
Provide a welcoming and professional attitude to enhance the overall member experience.
Equipment Handling & Maintenance

Assist with club rentals, including setting up rental clubs and ensuring they are clean and in good condition.
Support the maintenance and cleanliness of club storage areas and rental clubs.
Report any damaged or missing equipment to management for follow-up.
Operational Support

Support the setup and breakdown of bag storage for tournaments, outings, and special events.
Help with inventory management of club rentals, supplies, and equipment.
Assist with other operational tasks as directed by the Bag Room Supervisor or golf management.
Safety & Security

Ensure the security of member belongings and club equipment.
Follow safety procedures for handling clubs and equipment.
Report any safety concerns or damages to management immediately.

COMPETENCIES – To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.

· Responds to requests for service and assistance.

· Contributes to building a positive team spirit.

· Treats people with respect.

· Works with integrity and ethically.

· Follows policies and procedures.

· Supports organization’s goals and values.

· Adapts to changes in the work environment.

· Is consistently at work and on time.

· Follows instructions, responds to management direction.

· Asks for and offers help when needed.

· Includes appropriate people in decision-making process.

· Treats others with respect and consideration regardless of their status or position.

· Demonstrates accuracy and thoroughness.

· Completes work in timely manner.

· Observes safety and security procedures.

· Reports potentially unsafe conditions.

· Use equipment and materials properly.

EDUCATION, EXPERIENCE, and TRAINING:

Previous experience in customer service, hospitality, or a sporting environment preferred.
Friendly, professional, and customer-focused demeanor.
Ability to work outdoors in various weather conditions.
Ability to lift and carry bags and equipment up to 50 pounds.
Strong organizational skills and attention to detail.
Flexibility to work early mornings, weekends, and holidays as needed.
Valid driver’s license and experience operating carts or equipment is a plus.
Previous experience in customer service, hospitality, or a sporting environment preferred.
Friendly, professional, and customer-focused demeanor.
Ability to work outdoors in various weather conditions.
Ability to lift and carry bags and equipment up to 50 pounds.
Strong organizational skills and attention to detail.
Flexibility to work early mornings, weekends, and holidays as needed.
Valid driver’s license and experience operating carts or equipment is a plus.