Account Manager

What You Will Do
Own and grow a portfolio of existing customers across Mid-Market, and Enterprise segments

Build deep, multi-threaded relationships and uncover whitespace to expand product usage

Drive upsell and cross-sell opportunities aligned to customer priorities and evolving needs

Lead commercial conversations and negotiate renewals and expansions

Own the full renewal cycle end-to-end, including proactive renewal planning, commercial alignment, risk mitigation, and securing long-term agreements that drive retention and net revenue growth.

Collaborate with Customer Success to ensure strong adoption and measurable value realization

Surface customer insights and expansion blockers to help shape product and go-to-market strategies

Deliver accurate expansion forecasts and consistently exceed growth targets

What You Bring
2–3+ years of experience in account management or sales, with a focus on driving expansion and growth within existing accounts

Proven success in upselling, cross-selling, and developing growth strategies in software/SaaS

Excellent commercial and strategic acumen with the ability to align customer challenges to solutions

Entrepreneurial and proactive mindset with the ability to thrive in a fast-paced, high-growth environment

Collaborative team player who works cross-functionally to drive outcomes