Backroom Associate

DUTIES AND RESPONSIBILITIES
• Complete truck and replenishment responsibilities including unloading trucks and processing freight from the
Backroom to the sales floor.
• Assist in receiving new merchandise for the store by organizing and maintaining the receiving area following
safety procedures utilizing equipment.
• Perform sorting and product preparation for sales floor presentation per established units and cartons per
hour guidelines.
• Assist verifying merchandise counts and partner with supervisor to resolve any issues.
• Support other areas or projects as needed or directed by the store management team such as stocking,
condensing merchandise and fixtures to the sales floor, disassembling displays and shelving.
• Create a great shopping experience for all customers by being friendly and helpful, acknowledging customers
and thanking them for shopping.
• Maintain an awareness of a safe work environment by maintaining a neat, clean, and organized store, and
supporting a culture of integrity.
• May be cross trained to work in other areas of the store to provide support to fellow associates through
sharing of knowledge, helping to complete tasks, and assisting in customer interactions as needed.
EDUCATION AND EXPERIENCE
• High School diploma or GED equivalent is preferred.
• One (1) year customer service and warehousing experience preferred.
KNOWLEDGE, SKILLS, AND ABILITIES
• Ability to meet and exceed goals in efficiency and processes.
• Ability to provide excellent customer service through helpful customer interactions.
• Proven time management and organizational skills; ability to multi-task.
• Ability to stand for long periods of time and lift moderate weight (up to 50 lbs.).
• Ability to take direction and work collaboratively as part of a team.
• Ability to work a flexible schedule including nights, weekends, and non-business hours.
Last Date Reviewed:
5/16/23
SUPERVISION
This position does not have any supervisory responsibilities