Catering & Events Manager

Primary Responsibilities

Serve as the primary point of contact for all catering and rental inquiries.
Conduct facility tours for prospective clients and assist them throughout the booking process.
Prepare rental agreements, contracts, and related documentation.
Manage the synagogue’s calendar and event schedule.
Coordinate with caterers, vendors, clients, clergy, maintenance, security, and office staff to ensure seamless event execution.
Oversee all catering logistics for synagogue events, including kiddushim, seudah shlishit, dinners, community programs, and special events.
Maintain detailed event files, timelines, room diagrams, and setup instructions.
Confirm event details with clients and vendors in advance of each event.
Coordinate room setups and building preparation with the maintenance team.
Ensure all vendors meet synagogue requirements, including insurance certificates and facility policies.
Assist in developing and promoting the synagogue’s rental program through marketing initiatives and community outreach.
Maintain accurate records, contracts, invoices, and event documentation.
Identify opportunities to improve processes, enhance the client experience, and increase rental revenue.
Provide exceptional customer service while representing the synagogue professionally and warmly.

Qualifications

Excellent organizational skills with exceptional attention to detail.
Outstanding communication, interpersonal, and customer service skills.
Ability to manage multiple projects simultaneously while meeting deadlines.
Comfortable working independently and collaboratively within a team environment.
Strong computer proficiency, including Microsoft Office and Google Workspace.
Experience with event management software such as Prismm (formerly AllSeated) or similar platforms is preferred.
Experience with DocuSign or other electronic signature platforms.
Hospitality, catering, event planning, venue management, or synagogue/nonprofit experience is highly desirable.
Working knowledge of Orthodox Jewish customs, Shabbat, holidays, and kosher catering is preferred.
Bachelor’s degree or equivalent professional experience.