Shift Supervisor-Zone Manager -Warehouse

Position Overview:

As a Shift Supervisor, you’ll play a key role in our retail operations at Toronto Pearson Airport. You’ll partner with the Manager to lead and inspire your team, providing training and guidance to associates. Your responsibilities will include managing cash registers, setting up planograms, delivering exceptional customer service, and ensuring smooth operations across multiple units. You’ll drive sales and service excellence, bringing our mission of First Class Service to life for our customers and business partners.

Key Responsibilities:

Customer Focus: Always put customers first, ensuring an exceptional experience.
Lead by Example: Be a service role model, providing training and support to your team.
Operational Excellence: Oversee merchandising standards and supervise the zone during shifts.
Team Environment: Thrive in a 24/7 setting, working various shifts, including weekends and holidays.
Hands-On Work: Engage in POS and computer work, and handle physical tasks like lifting and standing.

What You Bring:

Passion for Retail: Enthusiasm for delivering great customer experiences.
Leadership Skills: Ability to motivate and guide a team in a fast-paced environment.
Flexibility: Willingness to work various shifts, including weekends and holidays.
Reliability: Successfully pass a Criminal Background Check as required by airport regulations.
Desire to Learn: Eagerness to grow and develop in a supportive environment.

Qualifications
Behaviors
Preferred
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred
Peer Recognition: Inspired to perform well by the praise of coworkers
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Self-Starter: Inspired to perform without outside help