AV & IT Infrastructure Specialist

Position Overview
The A/V, Livestream, & IT Infrastructure Specialist is a specialized hybrid role reporting to the Livestream Producer & A/V Manager while working in close coordination with the Director of Facilities and our external Managed IT Service Provider. This position serves as the primary on-site technical authority for the physical network architecture and the high-fidelity broadcast environments that power BJ’s global reach.

Note: This position focuses strictly on production, campus-wide network infrastructure, and cybersecurity; it does not handle day-to-day internal office tech support or individual staff helpdesk tickets.

This is a hands-on role requiring a non-traditional schedule, including on-site coverage for Shabbat (Friday night / Saturday morning), Jewish holidays, and major community events, balanced with weekday infrastructure optimization.

Key Responsibilities
1. A/V & Livestream Engineering (Approx. 50%)
Livestream Production : Partner with the Livestream Producer & A/V Manager to configure, optimize, and operate BJ’s multi-site livestream systems and high-end broadcast equipment (Newtek Tricaster, OBS) in our main Sanctuary and Community House .
Audio/Visual Support: Provide A/V support as needed by setting up and breaking down equipment for live events and hybrid meetings, and provide support with lighting and simple live audio mixing.
Production Systems Management: Oversee the technical integration of BJ’s digital lighting system and complex multi-channel audio environments.
Event Support: Provide technical execution and troubleshooting for services, high-profile programs, and large-scale community events.

2. Core Network Infrastructure & Data Security (Approx. 50%)
Strategic Partnership: Act as the primary, highly technical on-site liaison for BJ’s Managed IT Service Provider. Co-manage hardware deployments, handle network segmentation, and serve as the on-the-ground engineer to implement advanced security configurations or resolve complex outages.
Network Architecture Maintenance: Monitor, optimize, and maintain the health of the core campus IT infrastructure (switches, firewalls, routers, enterprise Wi-Fi access points, and low-voltage cabling) across our historic multi-building campus.
Data Security & Cybersecurity Compliance: Implement and enforce rigorous data security protocols for AV and network infrastructure. Secure access controls for local NAS/SAN storage, audit physical rack security, and protect live broadcast streams from external interference or cyber threats.
Facilities & Infrastructure Engineering: Partner with the Director of Facilities on capital physical infrastructure projects, including server room climate control/backup power systems, point-to-point network bridges between campus buildings, and network-connected facility security systems (CCTV, access control).
Disaster Recovery & Asset Lifecycle: Oversee backup integrity for administrative and digital media files. Maintain a comprehensive registry of technical assets, software licenses, and lifecycle schedules.

Qualifications, Skills, and Experience
Experience: A minimum of 4-5+ years of professional experience, seamlessly splitting competencies between advanced live A/V production and enterprise IT network infrastructure.
Education & Certifications: Post-secondary degree in a technical field or equivalent premium certifications (e.g., CompTIA Network+, Security+, Cisco CCNA, or specialized A/V certifications like CTS) are highly desirable.
IT & Security Expertise: Deep understanding of TCP/IP networking, VLANs, firewall configurations, and data encryption.
A/V Production Mastery: Command of livestreaming ecosystems, digital video switchers, multi-source audio routing
Collaborative Skills: Exceptional communication skills with a track record of successfully managing vendor relationships and collaborating with organizational leadership.
Attributes: A methodical, calm-under-pressure problem solver who takes total ownership of technical ecosystems. Knowledge of, or a deep respect for, Jewish faith, traditions, and culture is highly preferred.