Manager, Product Development

Responsibilities

Gather internal and external enhancement or new functionality requests from a diverse group of stakeholders including Technical Account Managers, Customers, Sales, Marketing, Operations, Accounting and Compliance
Help prioritize requirements along with Business, Sales, Operations, and Dev Executives
Be the primary facilitator responsible for analyzing, documenting and managing software requirements for medium to large scale Exchange Product Development projects
Create quality requirements artifacts including functional specifications, use cases, activity diagrams, process flows, business rules and technical specifications
Create GUI screen mockups and wireframes to depict desired User Interfaces
Document and improve user guides, charting, reporting and product specification management
Keep up to date on competitor offerings and technology advances
Create test data in multiple test environments to aid the requirements analysis process
Work with Development and Quality Assurance to review all requirements documentation, receive feedback and ensure all issues related to the requirements are resolved in a timely manner
Enforce change control procedures to ensure that requirement changes are understood and the impact is appropriately assessed
Assist Project Management with prioritization and tracking of requirements through completion
Assist Quality Assurance with functional testing of requirements
Assist stakeholders with User Acceptance Testing of requirements
Train Operations and Sales/ Technical Account Managers on new features resulting from requirements
Assist Operations and Production Support QA with troubleshooting and analysis of production issues

Knowledge and Experience

Bachelor’s Degree in Business or Computer Science
7+ years’ experience in writing and managing requirements, and translating them into design/ architectural foundation
4+ years’ experience in using graphical UI wireframing tools such as Balsamiq, Sketch, Origami, etc.
4+ years of experience using iterative development methodologies such as RUP and/or Agile
4+ years of experience with relational databases and SQL
Experience with trading (futures, options, auctions, etc.), clearing, finance, banking or related financial service industries is preferred
Experience using AI to analyze stories or requirements (for ambiguity, gaps, generating mock-ups, etc.) and to generate customer notes or guides for functionality socialization is preferred
Experience/ familiarity with APIs, particularly FIX/ FIXML protocol is preferred
Must have Microsoft Office (Word, Excel, PowerPoint), Microsoft Visio/ process flow creation experience
Must have strong analytical skills and excellent written as well as verbal communication skills
Must demonstrate strong technical aptitude and understanding of how technologies impact delivery
Must be detail-oriented, well-organized and self-motivated
Must be able to collaborate with various teams, and work well in a fast-paced, sometimes stressful environment