Solutions Engineer I

WHAT YOU’LL DO

You research, explore and identify customer business problems; you’ll think like a builder and experiment, iterate, and refine to make every customer experience exceptional
Work daily with the Sales Team to drive new revenue
Lead technical discussions and product presentations to everyone from a CEO to an IT admin
Lead demos across the Box suite of offerings (Box AI, Box Web, Mobile, Relay, Governance, Platform and custom API-based apps)
Become a Box product and industry expert, rapidly learning the Cloud Content Management and Box model
Be the voice of the customer – interface directly with our product team based on customer feature requests
WHO YOU ARE

We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.

4 year degree or equivalent work experience required
1+ years of relevant sales, technical, or customer facing experience, ideally within a SaaS and/or ECM environment
You’re AI-curious and technically fluent; comfortable discussing LLMs, embeddings, automation, and context and prompt engineering concepts with both technical and business audiences
Ability to learn, understand and communicate complex technical concepts and develop skills to create compelling solutions that demonstrate business value
Experience leading strategic and complex customer engagements
Consistent over-achievement in past experiences
Technically adept with experience in web technologies and API’s