Operations and Delivery Lead

Job Description:

Product Development & Process Improvement

Develop and implement new wireless concrete Embedded Data Collection (EDC) solutions for structural monitoring applications.
Screen and troubleshoot defective products, components, and processes.
Apply Poka-Yoke (error-proofing) methods and Design for Assembly (DFA) principles to streamline and improve assembly processes.
Product & Board Assembly

Oversee assembly of printed circuit boards (PCBs) and embedded sensor units, ensuring adherence to build specifications and quality standards.
Perform and support hands-on board-level assembly, rework, and testing to identify and correct defects prior to deployment.
Develop and maintain assembly work instructions, build documentation, and quality checklists.
Partner with engineering to translate product design changes into updated assembly procedures.
Vendor & Supply Chain Management

Identify and resolve vendor quality issues by initiating and tracking corrective actions.
Maintain and update product part drawings.
Establish and manage a barcode-based inventory system.
Negotiate supplier pricing and lead first-article evaluation and approval processes.
Field Installation & Technical Support

Coordinate and participate in field installations, including unit preparation, radio connectivity troubleshooting, software debugging, and gauge installation into concrete structures.
Serve as the technical point of contact for on-site installation issues.
Team & Administrative Leadership

Manage direct reports, including performance reviews, timecard approval, daily activity tracking, and expense management.
Qualifications Required:

Bachelor’s degree in Engineering, Operations Management, or related field (MBA a plus).
5+ years of experience in operations, product development, or field engineering, ideally within structural monitoring, IoT/sensor hardware, or related industries.
Hands-on experience with embedded systems, wireless data collection, or sensor/monitoring hardware.
Familiarity with Poka-Yoke, DFA, and lean manufacturing/process improvement principles.
Experience managing vendor relationships, including corrective action processes and pricing negotiations.
Working knowledge of PCB/board-level assembly, rework, and testing processes.
Willingness to travel for field installations, including work at active construction/infrastructure sites.
Preferred:

Experience with barcode inventory systems or similar asset tracking tools.
Prior people-management experience (direct reports, timecards, performance reviews).
Background in civil/structural engineering environments (bridges, high-rises, dams, concrete infrastructure).