Sales Support Team – Warehouse

Responsibilities
Assist with the overall coordinating of major shows, vendor fairs, etc
1. Request and confirm participation of scheduled event, by client
2. Coordinate and secure product allowances, POS & applicable coupons
3. Coordinate and order the needed samples and equipment
4. Confirm theme support, budget and support accordingly
5. Coordinate all food show related costs for submission to finance department
Appropriate business attire ie.: shoes, shirts, pants, etc.
Maintain and update distributor stocking guides (matrices)
Process all distributor marketing requests (marketing plans, individual marketing events), complete
and submit distributor required documentation to distributor, obtain all client approvals for all events
and marketing plans and forward to TM for processing
Maintain company calendars
Completion of distributor new item forms
Support sales with flyers, and other marketing administration
Support sales in planning and preparing for distributor meetings
Support distributor leads and local BDM’s as needed
Scheduling of meeting rooms and vehicles
Assist shipping and receiving, unloading trucks, checking in merchandise, matching purchase orders
to sample orders, letting market know when new product comes in
Rotate product samples, discard any products that may be going out of code
Reading customer orders, work orders, shipping orders or requisitions to determine items to be
moved, gathered or distributed and/or shipped
Moving materials and items from receiving or storage areas to shipping or to other designated areas.
Sorting and placing materials or items on racks, shelves, or in bins according to the predetermined
sequence such as size, type, style, and color or product code
Ensuring warehouse is accessible and safe for salespeople and customer traffic
Assembling customer or sales orders from stock and places orders on pallets or shelves, or relocating
order to a holding area or shipping department
Labeling materials with identifying information using appropriate method
Opening crates, boxes and other containers
Maintaining and counting physical inventory
Clean and store all equipment returning from food shows and sales events
Complete scheduled deliveries and pick‐ups
Keep all equipment in working condition, report damaged goods to Director, Brand Development
Pick‐up and deliver warehouse orders to specified locations according to prescribed delivery
schedules. Exercise great care in stacking, handling, and transporting so as to prevent damage or
errors.
Check all deliveries against invoices.
All other requests as needed
Qualifications
High school diploma or equivalent
1-2 years of experience in a customer service or sales support role, preferably in a warehouse or logistics environment.
Excellent communication skills, both verbal and written, with the ability to build strong relationships.
Strong organizational skills, with an eye for detail and a commitment to accuracy.
Ability to work independently and manage multiple tasks simultaneously, prioritizing effectively.
Proficiency in using warehouse management systems and basic computer applications.
Valid driver’s license and a clean driving record, with the ability to operate a company vehicle.
Physical ability to lift and move heavy objects, with a commitment to health and safety practices.
Willingness to work flexible hours, including weekends, as needed to support the team.
A positive, can-do attitude, with a passion for providing exceptional customer service.