Senior Associate, Operations & Education Development

Your Role

The Senior Associate will have broad responsibilities that require a capacity to handle multiple projects and actively interact with all members of the staff team. These include: serving as the managing liaison for the Leaders for Tomorrow program; providing communications and program support; managing financial accounting; performing all roles relevant to office management that include ordering supplies, coordinating office security, meeting management, and other vital functions. The successful candidate will have excellent organizational and communication skills, be an avid learner, and play an active part in advancing the office’s vital work.

Education Development (Dotted Line Report to Alexander Assistant Director) 33%

Manage the recruitment process and logistics for Leaders for Tomorrow (LFT) program
Co-facilitate AJC New England’s LFT program
Steward and Engage LFT alumni, connecting them to relevant AJC programs and resources, and inviting them to regional programming, as appropriate
Organize LFT parents’ events to engage them in AJC’s work
Manage the LFT Committee in collaboration with Alexander Assistant Director
Assist with Campus or ACCESS programs as needed.

Programs and External Relations (33%)

Serve as a deputy to the Assistant Regional Director, supporting regional outreach and programmatic planning including:
Planning and contracting venues, catering, security, and other event logistics;
Maintaining project and office budgets;
Lead the logistical planning and engagement for Board and Global Advocacy Circle meetings, as well as relevant committees, task forces, and working groups;
Support the tracking of KPIs and quantifiable measurements of success;
Liaise with lay leaders, donors, and volunteers;
Track and document constituents, engagement, and attributes for all non-fundraising events and non-leadership pipeline programs in Raiser’s Edge.

Office Management (33%)

Handle all facility/office related issues (landlord, security, IT, supplies, etc.) and manage vendor relationships
Answer the main office phone and take messages, monitor, and maintain the office and community calendars, and keep inventory of supplies
Maintain correspondence, documentation files, including financial reports, relating to regional office projects and programs
Code and file expense reports related to office procurement and corporate purchasing cards monthly;
Provide administrative support for general staff, as circumstances may require
Step in, as needed, to support additional projects and advance office goals

Other Responsibilities:

Perform other tasks as needed to support overall office effectiveness
Participate in the development of the annual strategic plan
Provide communication support

Supervisory Role

Individual contributor

Education, Training, and Experience

Bachelor’s degree
Minimum of 4 years of experience and proficient job skills and knowledge
Knowledge, Skills, and Abilities

Bachelor’s degree required
Excellent written and verbal communication skills
Excellent interpersonal skills, tact, and diplomacy
Excellent computer skills, including proficiency in MS Word, MS Excel, MS Outlook, MS
PowerPoint, and a readiness to learn new software such as RE, email, and web platforms
Experience/comfort troubleshooting office computer equipment preferred (PC’s, laptops, printers, copiers)
Event planning and management experience preferred
Well-developed organizational and time management skills
Dependable and appreciative of the need to preserve confidentiality
Well-developed customer service orientation
Strong attention to detail and follow-through
A self-starter, willing to take the initiative
A team player as well as able to work independently
Ability to work quickly and effectively under pressure and juggle multiple tasks
Passion for the mission of AJC
Pride and professionalism in work accomplishments
A demonstrated commitment to high ethical standard and values
Physical Demands

Office employees:

Remaining in a stationary position, often sitting or standing for prolonged periods
Repeating motions that may include the wrists, hands, and/or fingers
Communicating with others to exchange information
Moving about to accomplish tasks or moving from one worksite to another