Utilities Compliance and Laboratory Operations Manager #2026-057

Duties and Responsibilities
Plan, organize, direct, and evaluate environmental compliance, laboratory, safety, outreach, conservation, and regulatory programs for the Utilities Department.
Direct the operations of an NELAC-certified laboratory, including quality assurance and quality control programs, laboratory accreditation requirements, proficiency testing, and maintenance of the Quality System Manual in accordance with state and federal standards.
Supervise laboratory and compliance staff, including assigning work, conducting performance evaluations, ensuring proper training, and promoting safe, ethical, and high-integrity work practices.
Develop, implement, and oversee sampling programs, monitoring requirements, chemical and biological testing, and data validation processes to support environmental compliance and regulatory reporting.
Oversee and support regulatory and operational programs, including cross-connection control, water loss, pretreatment, public notices, water conservation initiatives, public outreach, and emergency response activities.
Prepare, review, and submit technical reports, regulatory correspondence, compliance documentation, budgetary reports, and related departmental records.
Collaborate with operational staff on the monitoring and evaluation of water quality, treatment processes, distribution systems, collection systems, and reuse systems to ensure compliance with applicable permits, regulations, and operational standards.
Provide technical and professional support to Utilities staff related to operational issues, investigations, water chemistry, laboratory analysis, master planning initiatives, policy development, grants, and special projects.
Monitor changes in local, state, and federal environmental laws, regulations, and technologies; evaluate impacts to departmental operations; and ensure ongoing regulatory compliance with agencies including EPA, FDEP, SFWMD, and BCEGMD.
Respond to citizen inquiries and complaints regarding water quality and environmental compliance matters while promoting public education and community awareness related to water resources and conservation initiatives.
Performs related duties as assigned.
Qualifications
Education

Bachelor’s Degree from an accredited four-year college or university with major coursework in Chemistry, Biology, and/or Environmental Science or a closely related field.
Master’s degree with major coursework in Environmental Engineering, Environmental Science, Business Administration, or related field preferred.
Experience

At least five (5) years of progressively responsible experience in Utilities laboratory and compliance management, related to water and wastewater systems, including biological and chemical analysis, data collection, quality control procedures, and laboratory data system.
At least two (2) years of supervisory experience.
Proficient in Word, Advanced Excel, PowerPoint, and Outlook.
A comparable combination of training and experience may be considered in lieu of minimum qualifications
Licenses/Certifications

Meet the FDOH requirements for the Technical Director of Environmental Laboratory Certification Program
Valid Florida driver’s license
Lean Six Sigma Green Belt certification or must obtain within one year of hire date.
Ability to acquire FEMA NIMS certification up to level G-400
Key Competencies

Knowledge of water and wastewater laboratory analysis, including EPA-approved testing methods and quality control procedures.
Knowledge of applicable Federal and State environmental regulations.
Ability to interpret laboratory data, maintain accurate records, and operate modern laboratory equipment.
Strong leadership, communication, and organizational skills, with the ability to train staff and manage multiple priorities.
Ability to work effectively in both office and field environments while maintaining a high standard of professionalism and ethical conduct.
Physical Requirements

Work in both office and field environments, with travel throughout the City’s service area.
Ability to walk, stand, climb, bend, and navigate uneven terrain and utility sites.
Ability to operate standard office and field equipment and occasionally lift up to 20 pounds.
Ability to work in varying weather and environmental conditions.