Call Center Representative

At the Clerk of the Circuit Court & Comptroller’s Office you can:

Work with a purpose
Give back to the community
Be part of a family
Build your skills
Pursue career advancement opportunities
Reach your professional and personal goals
Examples of Essential Functions
Answering incoming calls promptly and professionally.
Providing accurate and timely information to the public.
Handling a high volume of calls while maintaining quality service.
Collaborating with team members to address complex issues.
Maintaining a positive and customer focused attitude.
Typical Qualifications
High school diploma (or GED), supplemented by five (5) years of general work experience that demonstrates the ability to accurately apply acute attention to detail in maintenance of detailed data, preferably in an automated systems environment; or an equivalent combination of education, training and experience. Some vocational or college courses preferred. Once qualified, deputization may be required to perform the assigned functions.

Knowledge, Skills and Abilities

Excellent communication skills.

Eagerness to learn and adapt.

Team player with a positive attitude.