School Based Patient Service Specialist

Position Summary:

As a School Based Patient Services Specialist, you’ll play a vital role in ensuring a positive experience for every patient who walks through our doors. As the welcoming face of our Health Center, you’ll support patients throughout the front desk registration process. We’re looking for customer-focused individual who thrives in a fast-paced environment and is committed to health equity for all.

Key Responsibilities:
Greet and register patients upon arrival
Verify and update patient demographic and insurance information
Collect payments and co-pays for services
Schedule, confirm, cancel, and reschedule appointments
Assist patients with forms and paperwork
Work with the Finance department regarding patient balances
Support administrative and reporting tasks as needed

Qualifications:
1–3 years of experience in a clinical or medical office setting (front desk, registration, or scheduling roles preferred)
Bilingual Spanish Preferred
Proficiency in Microsoft Office and computer systems
Familiarity with EHR systems; NextGen experience is a plus
Ability to multitask in a busy environment with frequent interruptions
Strong communication and interpersonal skills
Resume must be attached to be considered

Benefits:
Medical, Dental, and Vision Insurance
Free Life & Short-Term Disability Insurance
403(b) Retirement Plan with employer match
Comprehensive Paid Time Off (PTO)
10 Paid Holidays