Behavioral Health Technician

About the Role
The Behavioral Health Technician I serves as a frontline advocate for the individuals we serve, delivering person-centered, trauma-informed, and judgment-free care that honors each person’s dignity, strengths, and recovery goals. Through empathic listening, skilled de-escalation, and hands-on support, the BHT I plays a critical role in creating a recovery environment where individuals feel safe, respected, and empowered to heal.

What You Will Do
Direct Care & Monitoring

Provide continuous monitoring and direct care to individuals experiencing psychiatric crises, substance use disorders, and co-occurring conditions in a respectful, non-judgmental manner

Observe, assess, and document client behaviors, symptoms, and vital signs; communicate changes promptly to clinical staff

Collect blood and other specimens as ordered

Assist clients with activities of daily living — including hygiene, grooming, nutrition, and self-care — in ways that promote dignity and independence

Safety & Crisis Response

Utilize therapeutic communication and verbal de-escalation techniques to promote safety, trust, and stabilization

Implement safety protocols and trauma-informed interventions to prevent harm

Participate in physical intervention and restraint procedures when required, following established safety and care standards

Respond calmly and effectively to emergencies and behavioral crises

Maintain a clean, safe, and therapeutic milieu through environmental rounds and safety checks

Recovery Support & Engagement

Facilitate and support therapeutic activities and groups that strengthen coping skills, emotional regulation, and recovery partnerships

Provide consistent emotional support and encouragement, reinforcing hope, autonomy, and self-efficacy

Teach recovery and life skills using recovery-oriented tools

Transport individuals to community resources as needed

Collaboration & Documentation

Support admission and discharge processes, including client orientation, belongings inventory, and transition planning

Maintain accurate, timely documentation in the electronic health record

Collaborate with nurses, clinicians, peer support specialists, and other team members to support coordinated, whole-person care

Adhere to The Centers’ compliance standards, Code of Conduct, and Conflict of Interest Policies

What We Are Looking For
Education & Credentials

High school diploma or GED required; Associate degree in Psychology, Social Work, Human Services, or related field preferred

Certified Behavioral Health Technician (CBHT) preferred, or ability to obtain within 6 months of hire

CPR and First Aid certification required (or obtainable within 30 days of hire)

Crisis Prevention Intervention (CPI) certification (may be completed within 60 days of hire)

Experience

1 year of experience in behavioral health, mental health, or crisis services preferred

Experience with individuals with mental illness, substance use disorders, or developmental disabilities preferred

Hospital, residential, or crisis stabilization experience a plus

Entry-level candidates with a strong interest in behavioral health and recovery-oriented work are encouraged to apply

Additional Requirements

Minimum age of 18 years

Valid driver’s license preferred

Ability to work evenings, nights, weekends, and holidays

Must pass background check, credentialing, and tuberculosis screening

Demonstrated emotional stability, sound judgment, and commitment to ethical, respectful care

Willingness to participate in ongoing training in crisis intervention, trauma-informed care, restraint reduction, and safety procedures, as well as mandatory staff meetings and clinical supervision