Community Coordinator II

Responsibilities:

Along with external Telehealth Intervention Programs for Seniors (TIPS) team, create and implement a plan for program development and implementation of weekly preventative health screenings including resident outreach and identifying community partners and resident leaders.
Manage budget for health-related programming.
Review and track goals with Property Manager, Community Coordinator and Regional Team Lead.
Provide regular program updates to TIPS project management team.
Act as primary contact for the telehealth program, including acting as backup for the Telehealth Technician Assistant.
Provide direct resident services assistance, program referrals, and 1-1 coaching to individuals and families in partnership with the Community Coordinator.
Establish and maintain relationships with local service providers, resident leadership, community stakeholders, and other community partners.
Utilizing Apricot 360, collect, manage, report on, and analyze resident data, and ensure accuracy and consistency with established data.
Data is collected through Patient Activation Measure surveys, resident touchpoints, community programs, activities, and reporting from telehealth service providers.
Collaborate with Community Coordinator to effectively develop methods of communication with residents, including but not limited to identifying resident ambassadors, quarterly community meetings, a monthly community newsletter, event flyers, and social media updates.
Actively participate in professional development opportunities provided by the region, department, and Winn.
Other duties as assigned, particularly in support of property operations.
Requirements:

High school diploma or GED equivalent.
3-5 years of related work experience.
Advanced skills with Microsoft applications which, include Outlook, Word, Excel, PowerPoint or Access and other web based applications.
Produce complex documents, perform analysis and maintain databases.
Ability to communicate clearly and effectively in varied written formats to internal and external customers.
Provide a high level of customer service to meet customer service standards and expectations for the assigned responsibilities.
Demonstrated success with partner management.
Ability to act independently in situations such as the following: arrange meetings with partner organizations, communicate schedule changes with colleagues, develop annual service plan based on community needs, reach out to appropriate person when in need of additional training or context.
Preferred Qualifications:

Bachelor’s degree in Social Work, Nutrition, Business, or related field.

Our Benefits:

Regular full-time US employees are eligible to participate in the following benefits:

Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
401(k) plan options with a company match
Various Comprehensive Medical, Dental, & Vision plan options
Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
Tuition Reimbursement program and continuous training and development opportunities
Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
Employee Corporate Discount Programs
Flexible and/or Hybrid schedules are available for certain roles
Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families