Product Designer

The Job: Product Designer

As a Product Designer, you will design and optimize user journeys that improve conversion and accessibility across Money Mart’s web and mobile acquisition experiences.

How You’ll Make an Impact: 

Conduct user research, map user journeys, and identify friction in sign-up, application flows and account management.
Design responsive UI flows for mobile and desktop web, with an emphasis on usability and accessibility.
Spend time developing automation functionalities within the design process for the team, utilizing AI tools. Could be related to research flows, Figma builds, Asana tasks management.
Use and contribute to the design system (ZeroHeight) to ensure consistent, scalable solutions.
Present work, document design rationale, and support handoff to development teams.

What You Bring:

Proficient in Figma, Miro, and Microsoft 365.
Familiarity with Google Analytics (or equivalent) for funnel analysis.
Experience using design system tools (ZeroHeight, Storybook, or equivalent).
Working knowledge of accessibility standards (e.g. WCAG 2.1, AODA).
Basic prototyping and user testing tools.

Education + Experience

Bachelor’s degree in Design, Human-Computer Interaction, or a related field. Postgraduate coursework or certification in UX, Service Design, or Interaction Design preferred.
UX Certification (e.g. NN/g UX Certified, HFI CUA), accessibility training (e.g. WCAG, AODA) is preferred.
3–5 years designing responsive digital experiences in web or mobile
Experience designing multi-step forms, verification flows, or application funnels
Familiarity working in agile product environments
Experience in financial services, fintech, or conversion-focused products
Working with or contributing to design systems