Account Coordinator

At pep We Value Our Team and Offer:

Generous Time Off
Robust Health and Wellness Plan
Family Support
Mentorship Program
401K Match
Role Autonomy
Certification Reimbursement and Ongoing Training
Enrichment Events and Employee Resource Groups

Summary of Position:

The Account Coordinator position is a support role responsible for assisting their team in the day to day. The Account Coordinator will utilize the application of processes, skills, knowledge and collaboration to aid the Account Executive and Account Supervisor in achieving specific project objectives according to the project criteria. Account Coordinators are highly organized and have a desire to lean into their role and grow.

Key Responsibilities and Attributes:

Grow and develop strong internal & cross functional relationships
Support team Account Executives and Account Supervisors
Attend internal and vendor executional meeting calls and provide recaps
Monitor program timelines and maintain program calendar
Ensure all program information is up to date in pepconnect
Enter details in client system and ensure accuracy of data
Learn how to read and interpret program tracking reports to be able to provide information to team
Support with audits of system and tracker to ensure data compliance
Learn existing processes/procedures
Streamline processes and create documentation
Assist in the establishment and development of new processes/procedures
Assist team on large-scale initiatives
Be supported in independent decision-making and risk taking

Knowledge/Skills Preferred:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A successful candidate will have the following skills:

Minimum 18 months of applicable business or promotion management experience
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals as well as operate internal, online systems
Transparency, honesty, and accountability
Ability to craft routine reports and correspondence
Ability to continuously mentor, grow and work harmoniously as part of a larger team