Implementation Manager

What you’ll do

Transform Cubby’s existing playbook into a world-class implementation framework
Crush complex mid-market and enterprise deployments by partnering with clients as an advisor and guiding them toward transformative outcomes on Cubby
Play a pivotal role in building out an efficient implementation team, from hiring and mentoring to establishing best practices, key metrics and processes that ensure exceptional delivery
Partner with Cubby CSMs, Sales and Product teams to constantly refine Cubby’s platform

Requirements

Located in NYC or Salt Lake City and excited about working in-person (3 days a week)
You have 5+ years of experience in a client facing role
You are a maniacally organized, “Type-A” project manager who can drive projects to completion, holding both internal and external stakeholders to a timeline.
You have a proven track record of implementing enterprise level accounts successfully
You have a thoughtful, informed opinion on what makes great customer experiences
You are a self-starter. This is a seed-stage company where you’ll have to wear a lot of hats and help create momentum