Forward Deployed Engineer
- Location
- New York City
- Work type
- Full Time
- Posted
- 2026-08-03
Job description
What You’ll Do
Lead Implementations: Manage onboarding from setup through integration and launch for new customers.
Integrate & Automate: Own integrations with platforms like Netsuite, SAP, Salesforce, and other ERPs; write scripts, build automations, and develop custom solutions as needed.
Collaborate Cross-Functionally: Work with Sales and Customer Success to deliver a seamless technical customer journey.
Drive Process Improvements: Identify and fix inefficiencies in our deployment workflows.
Influence the Product: Provide real-world feedback to the product team to help shape the roadmap.
Support Scale: Build technical documentation and internal tools to make customer deployment faster and easier.
Be in the Field: Travel to client sites to meet customers, deploy solutions, and build relationships.
You Might Be a Fit If You…
Have 3+ years in a technical customer-facing role (e.g., Solutions Engineer, Implementations Engineer, FDE).
Are fluent in Python and skilled with modern integration technologies (APIs, ETL/ELT, enterprise auth).
Take ownership and have a bias toward building and improving.
Have experience working with sales teams in both pre- and post-sales contexts.
Have worked in startups or high-growth environments.
(Nice to Have) Experience with AI/ML-powered automation, fintech integrations, developer tools, cloud platforms, or containerization.