Director of Security

Job Description
Reporting to the Hotel Manager, responsibilities and essential job functions include but are not limited to the following:

• Consistent development, support, promotion and enforcement of hotel policies relating to employee and guest safety and security.

• Assist with the Evaluation and development of the hotel’s Fire Prevention Programs and Life Safety Systems

• Know and have a thorough understanding of all relevant Federal, State and Local laws.

• Responsible for assisting with the training and development of Security & Safety Programs throughout the hotel.

• Oversee and administration of Locking Systems and Key Control Programs (Electronic and Manual)

• Assist with overseeing the hotel’s Loss Prevention Program and assist with Claims Management

• Coach the Security team towards achieving exceptional levels of guest service and employee satisfaction results, through the application of all Corporate and property standards and policies

• Assist in ensuring the smooth and efficient operation of the Security Department, constantly monitoring to improve efficiency and service.

• Liaisons with other Hotel Security and Law Enforcement Agencies

• Assist in planning of VIP, Special Events and Dignitary visits as required.

• Ensuring lost and found property procedures are followed accurately and consistently as required.

• Participate in hotel committees

• Maintenance of a close relationship with all departments.

• Oversee and maintain updated knowledge in relevant Security equipment, systems, procedures and trends.

• Must be available for emergencies both on & off duty

• Payroll, scheduling of normal roster and special events

Qualifications
• 2-3 years Security Management experience in similar environment

• Ability to handle emergencies (earthquakes, strikes, power outages)

• Ability to handle staff safety and security issues

• Develop relationships with Law Enforcement

• Degree in Law and Security or equivalent preferred

• Previous fire training or equivalent experience

• Advanced First Aid and CPR Certification required

• Previous claims management experience preferred

• Excellent written and oral communication skills

• Excellent interpersonal skills

• Excellent time management and organizational skills

• Working knowledge of Microsoft Windows, Word, Excel, Outlook, Powerpoint and MSDOS preferred