Guest Service Associate

WHAT YOU’LL DO:

As a Guest Sales Associate, you’ll shape each guest’s experience from start to finish, delivering exceptional service in a welcoming environment. You’ll work alongside a passionate team while helping guests feel confident, radiant, and comfortable in their own skin—making a lasting impact every day.

A Day in the Life:

Managed opening/closing procedures and ensured smooth daily operations.
Coordinated guest flow, handled inquiries, and maintained the reservation system.
Educated guests on services, Wax Pass benefits, products, and current promotions to drive sales.
Maintained front desk and retail areas, including restocking and organization.
Delivered a personalized guest experience using brand standards and service techniques.
Met or exceeded individual and center performance goals.
Followed company policies, dress code, scheduling, and safety standards.
Participated in training sessions, community events, and marketing initiatives.

What We’re Looking For:

A friendly, positive, and professional attitude
Ability to work flexible shifts, including evenings & weekends
Sales experience is a plus—helping guests find the best products, services & packages!
A strong team player who thrives in a fast-paced environment
A passion for beauty and building genuine guest relationships
Physical ability to lift 25 lbs. and reach items up to 6 feet high
Ability to stand and work on the floor for extended periods of time – 80% or more of total shift
Day and evening shifts available, weekend availability required
Must be at least 18 years of age or older to apply

COMPENSATION & BENEFITS:

Hourly Base Pay + Additional Compensation:

Earn commissions on packages and rebook bonuses!
Participating in bonus contests that reward top performers.
Your effort and enthusiasm directly impact your paycheck, the more you engage with guests and drive sales, the more you earn!

Benefits (for eligible associates):

Employer-paid life insurance
Short-term and long-term disability coverage
Employee Assistance Program (EAP)
401(k) with employer match
Paid Time Off that increases with tenure (including vacation, personal, and sick leave, accrued per company policy)
Employee discounts (free waxing services + 40% off retail products)
Pet insurance options
Wellness program participation