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Personal Banker

Location
Boca Raton, FL
Work type
Full Time
Posted
2026-08-05

Job description

In this role you will:

Build lasting customer relationships through proactive, meaningful conversations that support financial well-being and deepen engagement

Lead discovery-driven conversations to understand customer needs and connect them with relevant banking products, services, and solutions

Drive branch growth by identifying opportunities, promoting solutions, and making appropriate referrals to meet customer and business goals

Support everyday banking needs, including new account openings, service requests, and credit applications

Perform cash handling and teller line activities, accurately processing transactions while maintaining compliance and operational standards

Demonstrate comfort using and adopting digital tools and technologies to enhance the customer experience and support evolving banking needs

Deliver accurate, compliant service while exercising sound judgement within defined risk controls

Collaborate with branch teammates to coordinate seamless handoffs to licensed bankers or other specialists, ensuring customers are connected to the right expertise

Required Qualifications:

6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

Prior experience in financial services or a highly regulated, customer-facing role, demonstrating comfort with structured processes, accuracy, and service expectations

Experience building trust-based customer relationships through active listening, follow-up, and consistent engagement

Comfort initiating outreach (calls, emails, or other channels) to strengthen relationships and identify opportunities to support customer needs

Demonstrated comfort with digital tools and technology, with the ability to quickly learn new systems and confidently guide customers in adopting capabilities that enhance their banking experience

Ability to identify customer needs and connect them to appropriate solutions, including referrals when additional expertise is needed

Proven ability to collaborate with teammates and partners to resolve needs and deliver a seamless customer experience

Demonstrated ability to follow policies and regulations while identifying and escalating risk concerns

Job Expectations:

Ability to work a schedule that will include Saturdays

Support branch operations by flexing between cash handling and customer banking activities, with an emphasis on delivering strong service through account openings and ongoing account support.

SAFE registration is required at the time of employment and Wells Fargo will initiate the process after your start date. Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background. A credit report may be reviewed (credit score not included) and additional ongoing screening may apply.

This position is not eligible for Visa sponsorship

Posting Location(s):

9878 Clint Moore Rd Boca Raton, FL 33496

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