Assistant Store Manager

Position Summary

As an Assistant Store Manager, you play a key role in supporting daily store operations, team leadership, and staffing efforts. Partnering closely with the Store Manager, you will help drive sales performance, maintain operational excellence, and support the hiring, onboarding, and development of store associates.

Summary of Key Responsibilities

Store Operations & Performance

Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are consistently met
Monitor sales activity and provide guidance to associates to deliver excellent customer service
Assist with inventory control, inventory transactions, and shrink prevention efforts
Ensure compliance with Citi Trends policies, procedures, and operational standards

Team Leadership & Staffing

Supervise and support store associates in sales, inventory, cash handling, and customer service
Assist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support
Help maintain appropriate staffing levels by supporting recruiting efforts and employee retention
Provide ongoing coaching, feedback, and performance support to associates

Customer Experience & Compliance

Maintain a safe, organized, and customer-focused store environment
Reinforce adherence to company policies, procedures, and loss prevention standards
Support consistent execution of merchandising, operational, and visual standards

Perform additional duties and responsibilities as assigned to support store operations and business needs.
Qualifications

High school diploma or equivalent required
2–4 years of experience as an Assistant Manager or similar retail leadership role
3–5 years of overall retail experience preferred
Strong communication, organizational, and people leadership skills
Ability to work a flexible schedule, including nights and weekends
Ability to perform basic math calculations, including percentages

Key Competencies

People Leadership & Team Development
Hiring & Recruiting Support
Customer-Focused Execution
Operational Accountability
Time Management & Prioritization
Adaptability in a Fast-Paced Retail Environment