Clinical Supervisor-GBH

Job Summary 

A minimum of 3-5 years of experience with a managed care behavioral health organization that diagnosis, evaluates, and treats minors and their families as well as prior experience in providing mental/behavioral health services and Evidence-Based Practices required.  

Job Requirement

Prior experience in providing and managing mental/behavioral health services and Evidence-Based Practices required.  
Be MichiCANS certified and maintain the certification. 
Previous experience using an electronic medical records system required.  
Strong interpersonal skills; the ability to maintain a positive relationship with clients, agency staff, coworkers, senior staff, referring sources, community resources and contractors.  
Strong leadership skills including the ability to build teams.  
Ability to demonstrate basic computer skills related to windows navigation, Microsoft Office and general office equipment.  
Must be able to provide clearance that there is no record and/or convictions as a perpetrator of child abuse and/or neglect in the State of Michigan Child Abuse/Neglect Central Registry and other states of residency over the past 5 years.  
If position requires driving, you must be able to provide proof of having a current, valid driver’s license, reliable transportation, and current automobile insurance.  
Ability to work effectively both independently and with an interdisciplinary team.  
An ability to effectively manage time, information, and meet deadlines.  
Master’s degree in mental health related fields such as; social work, psychology, or/and counseling.  
Meet and maintain eligibility criteria to be credentialed as a Child Mental Health Professional (CMHP) per the MDCH Qualifications Guidelines.  
Maintain a five-day work week, to effectively support reporting team, clients, and departmental needs    

Essential Functions

 Responsible for administrative and clinical oversight of services delivery of designated programs. 
Works in collaboration with other agency staff and departments, and outside providers/stakeholders to ensure quality outcomes. Participate in community or agency meetings and/or other meetings as required by your position.  
Responsible for the administration and clinical supervision of no more than 8 clinical staff.  
Maintain a minimum caseload of 2 clients at all times 
When there is a staff vacancy of three or more positions for two months, each vacancy must be occupied with five clients, for a caseload up to 25 
Develop Performance Goals and Expectations with immediate supervisor annually.  
If certified in a clinical model of practice, must maintain certification in and participate in all training and program requirements to assure model fidelity for any Evidence Based, Promising and/or Best Practice Models.  
Support the values of the family, The Children’s Center Mission and the commitment to ongoing safety and family stability.  
Always collaborate and maintain professional standards while conducting agency business.  
Monitor, track, and manage staff to address Key Performance Indicators, through an annual review process to all assigned staff.  
Ability to convey detailed instructions or ideas accurately.  
Ability to prepare, review, inspect, and sign documents in hard copy or electronic format. 
Ability to tolerate exposure to computer screens and operate computer/keyboard and other office equipment on a frequent and/or continuous basis.  
Ability to receive and exchange information and accurately and effectively communicate and converse with others.

Leadership Functions 

Drive a positive workplace culture that demonstrates evidence of high accountability, inclusivity, and collaboration within the purview of this position.  
Positively contribute to the development of a high-performing team of dedicated professionals, providing mentorship, routine supervision, and fostering a culture of high achievement and accountability amongst the team. 
Support and encourage the personal well-being of team members. 
Participate in the coaching, motivation, training, and development of staff.    
Demonstrate a commitment to anti-racist practices, diversity, equity, and inclusion in the workplace. 
Actively support and encourage creating a safe, welcoming, and inclusive administrative and service delivery environments. 
Ensure adherence to best practices, ethical standards, and compliance with relevant laws and regulations.

Core and Leadership Competencies 

Communication – Use effective written and oral communication with internal staff, teams, and community served; demonstrates empathy and listening.  
Adaptability – Adapts and responds to change effectively; proactively seeks opportunities to be supportive of change and serve our mission.  
Ownership and quality of work – Effectively manages own work, and work of teams when relevant, ensuring delivery of high-quality work.  
Develops & motivates others – Motivates others and supports their development through strong coaching and mentoring.  

Key Performance Indicators 

Client Engagement: Supervisor oversees and ensures staff maintain weekly scheduling and billing expectations as outlined in the client engagement policy and AEB incremental improvement (5% or more per month) on Quality UM chart reviews.  
Upholding of Core Values: Supervisor will uphold the agency core values and will have no more than 2 disciplinary actions related to core value concerns within a 12-month period. The supervisor will also hold assigned staff accountable to core value expectations and will monitor assigned staff and address identified core value concerns as needed.  
Documentation Compliance: Supervisor will ensure that progress notes and SAL’s (including IPOS and assessments) are completed with less than 3 infractions per month in accordance with policy. Supervisor will monitor weekly documentation reports (i.e. SALS, overdue documents, etc.) for direct staff and ensure assigned staff are in compliance with 95% timely documentation completion in accordance with policy. 
Required Supervision: Supervisor will actively participate in their own supervision and hold supervision with their directly assigned staff no less than on a biweekly schedule (including team meetings) or    consistent with regulatory standards. 
Required Training: Supervisor will attend the required agency and regulatory trainings, and additional training based upon your position. Supervisor will demonstrate independence in complying with training due dates and will monitor directly assigned staff compliance with due dates, ensuring follow up is provided one week prior to due date if training is not yet completed and holding staff accountable to expected due date (including follow through with disciplinary action, if needed)
Physical Requirements
Mobility-residential – Ability to traverse stairs and other uneven terrain to gain access to and to maneuver throughout offsite locations including residential homes, office buildings and special event locations.  
Lifting 10 Lbs. – Ability to lift up to 10 Lbs. 
Sitting – Ability to sit for extended periods of time. 
Other
Perform other related duties as assigned by the Supervisor. 

Robust Health Care and Benefit Package including:    

Medical  
Vision and Dental Plans 
Matching 3% 403(b) retirement plan after one year, fully vested after two years of employment  
80 hours of paid time off after 90 days, 120 hours of paid time off your first year, 160 hours your 2nd, 3rd and 4th year, 200 hours every year beginning your 5th year 
Accrued Paid Sick Time 
11 paid holidays 
Life Insurance (Employer-Provided) 
Short Term & Long-Term Disability sponsored 100% by The Children’s Center 
Longevity Pay   
Health Savings Account  
Dependent Care Account 
Tuition reimbursement  
Employee Assistance 

Voluntary Benefits 

Critical Illness 
Accident 
Voluntary Life, voluntary spouse and dependent life 
 Pet Insurance 
 Legal Shield (prepaid legal services)