Parent Referrals Specialist

Requirements
POSITION REQUIREMENTS/QUALIFICATIONS & OTHER INFORMATION

1. EDUCATION:
A High School Diploma required or Associate’s Degree preferred.

2. EXPERIENCE:
The Clinical Parent Referrals Specialist shall have knowledge and be able to operate all computer programs required. Or, be a quick-learner.

Benefits:

Health Insurance (Fully-Funded Employer Plan)
Dental Insurance (Fully-Funded Employer Plan)
Vision Insurance (Fully-Funded Employer Plan)
Retirement Savings Plan
Paid Time Off
13 Paid Holidays
Family Medical Leave
Short Term and Long Term Disability
Life and AD&D Insurance (Employer Paid to all full-time employees)
Employee Assistance Program
Supplemental Insurance

Skills/Abilities:

Must be open-minded and willing to follow instructions
Must be able to lift 50 lbs.
Must be able to sit, stoop, run, climb, and actively participate in activities related to the age of the group.
Must have a good driving record for at least 5 years
Must be willing to learn
Must be willing and able to work well with others and cooperate in all aspects of the Case Management Program

Summary
SPECIFIC AREAS OF RESPONSIBILITY TO POSITION

1. Obtains Medicaid numbers for clients.
2. Obtains client documents.
3. Attends clinical staff meetings.
4. Assists Clinical Director with program requirements.
5. Processes all Parent Referrals, linkages, and follows-up with documentation.
6. Tracks referrals and linkages.
7. Assists in process of Obtaining Substance Abuse Mental Health Services Administration (SAMHSA) funding.
8. Receives, screens, and processes referrals for parents. This is to include: clarification of what services are being requested and verifying Medicaid coverage, ensuring current coverage, informing case management of elapsed coverage, keeping a log of adults without Medicaid and following up with case management.
9. Follows up with service providers to ensure parents have been linked with services and on occasion acts as Liaison between providers and case management.
10. Logs all Level of Care Assessments (LOCA) cases in an internal spreadsheet, emails Case Managers to request referrals, expedites the referrals, follows up with providers to ensure a timely appointment date, obtains documentation for linkage purposes, and files documentation in Stabilify and FSFN.
11. Provides support to case management and therapists with any clinical information/documentation requested.
12. Complies with all the requirements of Safety Officer, including attendance of meetings.
13. Responds to e-mails and phone calls daily and in a timely manner.
14. Participates in the Quality Assurance/Quality Improvement programs of the agency.
15. Maintains insurance verification spreadsheet for Adult Clients documented in Therasoft (for in-house and community providers). This Spreadsheet is reviewed and updated every month for Adult Clients.
16. Contributes to the understanding and acceptance of cultural diversity within the agency and the community.
17. Complies with all relevant JCAHO, COA, and DCF standards and regulations.
18. Utilizes the agency’s resources in a fiscally conservative manner.
19. Performs other duties as assigned by Clinical Director or designee.
20. Requests and processes Fee Agreements and logs them into the spreadsheet.
21. Sends emails alerting about Fee Agreements when there is case closure.